Logicomms Ltd, together with HIGHnet, can provide you with solutions for your company’s telecommunications requirements. HIGHnet are
We can provide your company with the following products and services, and you can benefit from receiving just one monthly bill (either by post or email) regardless of the number of services, with full access to your bill throughout the month with Web Bill:
• fixed line rental and calls
• business grade broadband
• ip telephony solutions
• business mobile
• incoming call routing solutions
Fixed line rental and low cost calls
We provide line rental on standard analogue lines, ISDN2 and ISDN30. Bring your existing lines to us, or let us provide you with brand new lines. We can also provide low cost telephone calls, regardless of whether or not you have your lines with us. We offer choice and flexibility when it comes to choosing your tariff, and we will even provide customer tariffs for your heavily called destinations.
Introducing HN10 - brand spanking new tariff!
Everyone is feeling the pinch, so what can we do to lessen the blow during this economic downturn? We could follow the lead from our competitors and offer rock bottom prices for an introductory period before hiking them back up again in 3 months' time, and load huge set-up charges along with it. But that's not what Logicomms is all about; we are sticking to our principals and have instead created a new tariff.
The economic downturn is expected to last for 2 years. What customers need in times like these is long term stability, not panic prices. For this reason, we have reduced our standard prices, and they are guaranteed for at least 2 years.
See for yourself!!
- Local and national calls 1p/min (min call charge 1p/min)
- Mobile calls 9p/min (min call charge 3p/min)
- Minimum tariff 24 months
Business grade broadband
We sell the Ultimate Broadband range, which offers a wide range of DSL flavours and connectivity speeds. You can be sure of business grade high performance connection every time, and our service is also ideally suited to Voice over IP (VoIP) applications that require greater network integrity than traditional data-only connections.
HIGHnet’s in-house Technical Support team provides a first-class service, which can be augmented with a unique Service Level Agreement. We can also provide back-up circuits for your systems to fall back on in the event of a network failure, and our Fair Use policy ensures that any network abuse is eliminated, and ensures only the highest quality of broadband connection is provided to our customers.
Optional extra:
• High quality business grade network
• Up to 8mb downstream and 832k upstream
• Ideal for voice applications
• Available as ADSL, ADSL MAX, SDSL, Bonded DSL
• Fixed IP address included
• Dial up emergency back up service
• Resilient circuits available
• Instantaneous connection on new phone lines
• Connection within 5 days on existing phone lines
• In house technical support desk
• Full range of Zyxel routers available
• Free migration from other ISPs
• Email relay service
• Fair use policy to maintain network integrity and speed
• 4 hour response and 24 hour fix guarantees with Care+ scheme
Please note that the Care+ scheme is a chargeable service. Service credits are provided for every day beyond the initial 24 hours of network outage.
IP Telephony Solutions
What is IP Telephony? Put simply, IP Telephony (also known as VoIP) transmits voice over a data network (for example via your broadband connection) rather than the traditional analogue phone line. The call sounds exactly as it does on traditional analogue lines, and your company can benefit from improved call management, total flexibility with phone numbers, and greatly lowered call costs.
We offer two types of IP Telephony; connectivity-only solutions, and hosted solutions. Regardless of the type you choose, you will benefit from reduced line rental and call costs, with free calls within and between all your offices, and indeed any other company on our IP Telephony network. You can keep your existing numbers, and our solutions are infinitely scaleable in line with the growth of your company.
Business
With seamless coverage and competitive rates, our
The service is incredibly resilient, with 3 major networks accessed seamlessly from the same device. It also offers cost-effective business class email, mobile broadband (up to 2.8MBps), and VoIP capability to link into our IP Telephony services. Keep your existing phones and numbers, or choose a brand new handset.
We also have a piece of software called Crosslink. This is a unique service for companies making a large number of international calls from mobiles, which significantly reduces the costs of these calls by routing them over our fixed line network. It is simple to implement and, as it is an automatic service (it runs silently within the phone, kicking in when an international number is dialled), it is extremely easy to use. There is no need to change your network provider or contract, you simply pay a one-off connection charge, and a small monthly fee. So even if you are happy with your current mobile provider, you can still benefit from the Crosslink service.
Incoming Call Routing Solutions
Our Inbound product is the answer to your incoming call routing problems. Via an online portal, you can change the
This allows you to maximise the number of inbound calls received, and to handle them with increased efficiency, thus enhancing your customer service. You can also generate a national image via an 08/03 number (find out which numbers are right for your business with the Number Wizard (link) or a local presence with a geographic number. The online monitoring makes it easy to measure advertising ROI.